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Startup of the Month: Social commerce platform TokoTalk


The votes are in and the e27 Community has voted for Indonesian social commerce platform TokoTalk as Startup of the Month!

Owned by South Korean tech startup Codebrick, TokoTalk is a chat-based e-commerce platform built specifically for online sellers on social media such as Instagram. Social commerce is a big deal in Indonesia. In fact, data by the country’s Ministry of Finance revealed that 64 per cent of all e-commerce transactions occurred through social media.

This is the opportunity that TokoTalk wants to tap into. The startup aims to make the social commerce process more simple through integration of its service with various social media platforms. It recently stole our attention through a US$3.2 million funding round by Silicon Valley-based Altos Ventures.

As a runner-up, the e27 Community picked Singapore-based Saleswhale. Using proprietary AI technology, Saleswhale describes its service as supporting sales and marketing teams by automating the lead engagement and qualification processes. The platform uses natural language processing (NLP) to classify the intent of an email lead, detect sentiment, and extract named entities (including locations, dates, times, and competitor keywords)


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